Privacy Policy

This Privacy Policy describes how Gradus Sports, Inc. ("Company," "we," "us," or "our") collects, uses, discloses, and retains personal information in connection with the Gradus mobile application and related services (collectively, the "Service"). This Policy applies to all users of the Service, including coaches, parents or legal guardians ("Parents"), and athlete users ("Athletes"), within the United States.

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you are a Parent creating an account on behalf of an Athlete, you are acting on that Athlete's behalf and providing consent as described herein.

We use the personal information we collect for the following purposes:

• To create and authenticate user accounts and deliver the core features of the Service
• To facilitate practice plan assignment, session tracking, and coach-athlete-parent communication
• To operate AI-assisted features within the Service, including session summaries, practice recommendations, and speech-to-text transcription of coach input, as further described in Section 6
• To send transactional and operational notifications related to Service activity
• To provide customer support and respond to user inquiries
• To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity
• To analyze de-identified, aggregate usage data for product improvement purposes
• To comply with applicable legal obligations

We will not use personal information for purposes materially different from those listed above without providing prior notice and, where required by law, obtaining consent.

The Service incorporates AI-assisted features including, but not limited to, session summaries, practice recommendations, and speech-to-text transcription of coach input. These features are powered in part by third-party providers, including Google LLC (Google Gemini) and ElevenLabs, which are listed in Section 4.2 and subject to the data processing requirements described therein.

We do not use personal information of Athletes to train AI models, whether operated by us or by our service providers. AI-generated outputs are made available only to the coach and Parent associated with the relevant practice relationship.

We may introduce additional AI-assisted features in the future. Material changes to how AI features process personal information will be reflected in an updated Privacy Policy with advance notice to users.

We retain personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by applicable law.

Upon deletion of a coach account, we retain practice plans, assigned moves, and coaching notes created by that coach, as this content forms part of the ongoing record of the coaching relationship and may be referenced by connected Parents. Personal information associated with the coach account (name and email address) will be deleted or de-identified within a reasonable period following account deletion.

Upon deletion of a Parent account or upon a Parent's request for deletion of an Athlete's information, we will delete personal information associated with that Parent and Athlete (including name, date of birth, and communications) within a reasonable period, except where retention is required by applicable law or for the purpose of resolving disputes or preventing fraud.

Requests for deletion of personal information may be submitted to support@gradussports.com.

Subject to applicable law, users may have the right to:

• Access the personal information we hold about them
• Request correction of inaccurate or incomplete personal information
• Request deletion of personal information
• Request a portable copy of their personal information
• Object to or request restriction of certain processing activities

To exercise any of the above rights, please submit a written request to support@gradussports.com. We will respond within the timeframe required by applicable law. We may require verification of your identity prior to processing any request. We reserve the right to deny requests that are unfounded, excessive, or prohibited by law.

We implement technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls limiting internal access to personal information, and periodic review of our security practices.

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security. In the event of a data breach that requires notification under applicable law, we will notify affected users in accordance with those requirements.

The Service may contain links to third-party websites or services not owned or controlled by Gradus Sports, Inc. This Privacy Policy does not apply to those third-party services. We encourage users to review the privacy policies of any third-party services they access.

We reserve the right to update this Privacy Policy at any time. If we make material changes, we will provide notice by posting the updated Policy within the Service and updating the Effective Date above. For material changes affecting the processing of Athlete personal information, we will provide additional notice to affected Parents by email. Continued use of the Service following the effective date of any update constitutes acceptance of the updated Policy.

Questions, requests, or concerns regarding this Privacy Policy should be directed to:

In the preceding twelve (12) months, we have collected the following categories of personal information as defined by the CCPA/CPRA:

• Identifiers, including name and email address (coaches and Parents); first name (Athletes)
• Internet or other electronic network activity information, including usage data and diagnostic information collected automatically
• Inferences drawn from usage data used to understand aggregate product usage patterns

We do not collect Social Security numbers, financial information, precise geolocation data, biometric identifiers, health information, or characteristics of protected classifications from any user.

We collect the categories of personal information identified above for the business and commercial purposes described in Section 3 of the Privacy Policy.

In the preceding twelve (12) months, we have disclosed personal information to the categories of third parties identified in Section 4.2 of the Privacy Policy for the operational purposes described therein. We have not sold or shared personal information as those terms are defined under the CCPA/CPRA.

We do not sell personal information. We do not share personal information with third parties for cross-context behavioral advertising. California residents therefore have no opt-out right with respect to a sale or sharing of personal information because no such sale or sharing occurs.

Subject to verification of identity and applicable exceptions, California residents have the following rights under the CCPA/CPRA:

• Right to Know: The right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it was collected, and the categories of third parties to whom it was disclosed.
• Right to Delete: The right to request deletion of personal information we have collected about you, subject to applicable exceptions.
• Right to Correct: The right to request correction of inaccurate personal information we maintain about you.
• Right to Portability: The right to receive personal information in a portable, readily usable format.
• Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising any of the above rights.

California residents may submit requests to exercise their CCPA/CPRA rights by contacting us at support@gradussports.com. We will verify your identity before processing any request. We will respond to verifiable requests within the timeframe required by applicable law. We may deny requests in whole or in part as permitted by law.

A California resident may designate an authorized agent to submit a CCPA/CPRA request on their behalf. We may require the authorized agent to provide proof of written authorization and may require the California resident to verify their identity directly with us.

We do not collect or process sensitive personal information as defined under the CCPA/CPRA beyond what is necessary to provide the Service. We do not use or disclose sensitive personal information for purposes that would require us to offer a right to limit its use under California law.

We retain each category of personal information for as long as reasonably necessary for the purposes described in Section 7 of the Privacy Policy and as required by applicable law.

California residents with questions or complaints regarding this Addendum or our privacy practices may contact us at support@gradussports.com.